Automated Phone Ordering

Your Customers Are Calling.
Are You There?

Let your shoppers browse, build a cart, and pay — entirely over the phone. No smartphone needed. No staff required. Built for your community.

Always On
Orders taken around the clock, every day except Shabbos & Yom Tov
Trusted by kosher grocery, Judaica, and specialty retailers across Boro Park · Lakewood · Monsey · Williamsburg
The Problem

Every Missed Call Is a Lost Order

Your customers can't order online — so they call. But calls don't scale.

📞

Phones That Ring Off the Hook

During your busiest hours, customers get busy signals or hold music. They hang up. They don't call back.

📋

Staff Who Take Orders By Hand

Every phone rep writes orders, reads back totals, makes mistakes — and clocks out at 5 PM.

📬

Voicemails You Get to Tomorrow

An unanswered voicemail from 7 PM is a customer who drove to a competitor by 9 AM.

You built a great store. You shouldn't lose sales because of a telephone.

The Solution

Automated Phone Ordering,
Built for Your Community

Dial to Order answers every call, every time — guiding customers through your full catalog from start to finish.

1
Customer calls your number
Your existing store number rings into Dial to Order. The system answers in seconds, in the customer's preferred language.
2
Customer builds their cart
Three ways to shop — by item code, category browse, or voice search. Works for first-timers and regulars alike.
3
Order confirmed, payment processed
The customer pays by phone or on account. You get the order in your system. No staff involved.
🔢
Item Code Ordering
Regulars punch in codes directly. Lightning fast for customers who know your catalog.
📂
Category Browse
New customers navigate your departments by pressing numbers. Familiar, guided, foolproof.
🎙
Voice Search
"Do you have chalav Yisroel cream cheese?" — the system finds it. No code needed.
Features

Everything Your Store Needs.
Nothing You Don't.

Built from the ground up for community retail — with the details that matter to your customers.

🕍
Shabbos Mode
Automatically suspends ordering from candle lighting through Havdalah. Configurable for Yom Tov. No manual switching required.
Community-first
💬
SMS Ordering
Customers with basic text messaging can order, confirm, and track deliveries. No app, no data plan required.
👤
Caller Profiles
Returning customers are recognized by phone number. Address, payment, and past orders on file. Reordering takes under a minute.
🛒
Shopify Sync
Your catalog, inventory, and pricing stay in sync. Orders drop directly into your Shopify dashboard. No double-entry.
🌐
Multilingual by Default
English, Yiddish, and Hebrew — customers choose at the start of every call. Add-on languages available.
Community-first
📊
Real-Time Dashboard
Track call volume, order completion rates, cart abandonment, and revenue — all in one place.
Pricing

Simple Pricing. No Hidden Fees.

Every plan includes setup support and Shabbos mode. 30-day free trial on all plans.

Starter
$99 /mo
500 included minutes · $ 0.16/min overage
  • Item code ordering
  • Caller profiles
  • Shabbos mode
  • English only
  • SMS ordering
  • Shopify sync
Start Free Trial
Pro
$449 /mo
4,000 included minutes · $ 0.08/min overage
  • Everything in Growth
  • Priority support
  • Custom integrations
  • Dedicated account rep
  • Call recording archive
  • Multi-location
Start Free Trial

$499 one-time setup fee. Cancel anytime.

Interactive ROI Calculator

What Are Your Phone Orders Actually Costing You?

Enter your store's numbers. Every figure updates instantly.

📞 Phone Staff
#
$
hr
Sun–Thu full days + Friday half day
min
📦 Fulfillment Staff
#
$
hr
Sun–Thu full days + Friday half day
min
Order & Plan Details
#
Your actual monthly volume
min
Minutes per automated call
Overage: $0.12/min after 1,500 min · 600 overage min this month
Live Reps
Current setup
Dial to Order
With IVR
Capacity
Phone intake capacity / mo
3,948
Unlimited
Fulfillment capacity / mo
2,286
2,286
Monthly Costs
Phone ordering cost / mo
$5,923
$301
Fulfillment staff wages / mo
$9,145
$9,145
Total monthly cost
$15,068
$9,446
Per Order
Phone ordering cost per order
$1.50
$1.00
Fulfillment cost per order
$4.00
$4.00
Total cost per order
$5.50
$5.00
$0.50
Saved per order
$5,622
Saved per month
$67,469
Saved per year
2 days
Break-even on setup fee

These numbers assume your phone reps are fully utilized. In reality, if they're busy you're losing orders, and if they're not busy you're paying for idle time. Either way, the true cost of phone staff is higher than what this calculator can show. Actual results will vary.

Social Proof

What Store Owners Are Saying

Early results from our community of retailers.

"

I had two people doing nothing but answering phones on Sundays. Now it's just the system — and it never takes a sick day.

Moshe F.
Owner · Boro Park, Brooklyn
"

My customers actually prefer it. They call at 11 PM when they remember what they need. Orders are waiting for me in the morning.

Yossi B.
Owner · Lakewood, NJ

Ready to Stop Losing Sales After Hours?

Set up takes less than a week. Your catalog syncs automatically. Someone always answers.