Every Missed Call Is a
Lost Sale

IVROrder answers every call automatically — your customers browse, build a cart, and pay entirely by phone. No staff needed. No missed orders.

The Problem

Your Phone Line Is Costing You More Than You Think

Most store owners know they miss calls. Few realize how much those missed calls actually cost.

01

Every unanswered call is a customer who moved on

When your line is busy or no one picks up, customers don't wait. They call the next store. You never know how many sales you lost today.

02

Phone staff are either idle or overwhelmed

When it's slow, you're paying for staff who have nothing to do. When it's busy, calls go unanswered. There's no middle ground with human phone reps.

03

The cost adds up faster than you realize

Wages, missed orders, errors — taking orders by phone is expensive. Most store owners have never added it all up. The calculator below will.

Phone reps are never perfectly utilized. If they have spare time, you're paying for idle hours. If they're fully busy, customers are getting a busy signal and calling somewhere else. IVROrder handles every call the moment it comes in — no idle time, no busy signals, no lost orders.

How It Works

Three Steps. No Staff. No Missed Calls.

📞
Customer calls your number
The system answers instantly, in the customer's preferred language.
🛒
Customer places their order
They browse by category, enter item codes, or speak a product name.
Order drops into your system
Payment taken, order confirmed. No staff involved.
Pricing

Simple Pricing. No Hidden Fees.

Pay for what you use. Every plan includes Shabbos mode, caller profiles, and SMS confirmations.

Starter
$99 /mo
500
minutes / mo
$0.16/min overage
200
SMS / mo
$0.10/text overage
  • Shabbos & Yom Tov mode
  • Item code & category ordering
  • Caller profiles
  • SMS order confirmations
  • Basic dashboard
  • Call recordings (90 days)
  • Email support
Get Started
Pro
$499 /mo
4,000
minutes / mo
$0.08/min overage
2,000
SMS / mo
$0.04/text overage
  • Everything in Growth
  • Advanced analytics & exports
  • Custom integrations
  • Priority phone & email support
  • Dedicated account rep
Get Started
Enterprise

Need more? Let's talk.

Custom minute and SMS volumes, dedicated support, and white-glove onboarding. Priced based on your store's actual usage.

Contact Us
  • Custom minute & SMS volume
  • Custom overage rates
  • White-glove onboarding
  • Dedicated support rep
  • Custom integrations
  • On-site setup available

$299 one-time setup fee. Cancel anytime. No long-term contracts.

Phone Ordering Cost Calculator

Live Reps vs IVR — What Does Each Order Actually Cost?

Enter your store's numbers. Every figure updates instantly.

📞 Phone Staff
#
$
hr
e.g. Sun–Thu 8hr + Fri 4hr = 44hr
min
📦 Fulfillment Staff
#
$
hr
e.g. Sun–Thu 8hr + Fri 4hr = 44hr
min
Order & Plan Details
#
Your actual monthly volume
min
Minutes per automated call
#
Confirmation + status texts
Minutes: $0.12/min after 1,500 · 600 overage min
SMS: $0.06/text after 600 · 900 overage texts
Live Reps
Current setup
IVROrder
With IVR
Capacity
Phone intake capacity / mo
3,948
Unlimited
Fulfillment capacity / mo
2,286
2,286
Monthly Costs
Phone staff wages / mo
$5,923
$0
IVR minutes cost / mo
$301
IVR SMS cost / mo
$54
Fulfillment staff wages / mo
$9,145
$9,145
Total monthly cost
$15,068
$9,500
Per Order
Phone ordering cost per order
$1.50
$1.18
Fulfillment cost per order
$4.00
$4.00
Total cost per order
$5.50
$5.18
$0.32
Saved per order
$5,568
Saved per month
$66,821
Saved per year
2 days
Break-even on setup fee

These numbers assume your phone reps are fully utilized. In reality, if they're busy you're losing orders, and if they're not busy you're paying for idle time. Either way, the true cost of phone staff is higher than what this calculator can show. Actual results will vary.

Social Proof

What Store Owners Are Saying

Early results from our community of retailers.

"

I had two people doing nothing but answering phones on Sundays. Now it's just the system — and it never takes a sick day.

Moshe F.
Owner · Boro Park, Brooklyn
"

My customers actually prefer it. They call at 11 PM when they remember what they need. Orders are waiting for me in the morning.

Yossi B.
Owner · Lakewood, NJ

Ready to Stop Losing Sales After Hours?

Set up takes less than a week. Your catalog syncs automatically. Someone always answers.